Happy Medicare

Legal

Privacy Policy

Last updated 7 October 2026

This policy explains what information Happy Medicare Nepal Pvt. Ltd. ("we") handles when you use this website. [LEGAL REVIEW: draft, not yet approved by a lawyer]

Who we are

This website is run by Happy Medicare Nepal Pvt. Ltd., Maharajgunj-4, Kathmandu, Nepal · happymedicarenepal@gmail.com · +977 (0)1 4547950.

What this website collects

The website has no forms, no accounts and no analytics, and we do not set any cookies of our own. Your language choice is kept in the page address only.

Like any website, our hosting provider may keep standard server logs (such as IP address, browser type and the pages requested) to keep the site secure and running.

Enquiries on WhatsApp

The "Enquire" and "Message us" buttons open WhatsApp with a message already written for you. Nothing is sent until you press send in WhatsApp.

What you send (for example your name, number and question) reaches our staff and is also handled by WhatsApp (Meta) under its own privacy policy. We use it only to reply, arrange your visit or handle your order. We do not sell it or share it with marketers.

Google Maps

Our Contact page shows a Google Map, and the "Directions" links open Google Maps. Google may set cookies and collect usage data under its own privacy policy.

Facebook

Our Gallery page can show posts from our Facebook page. Nothing is loaded from Facebook until you tap "Show posts". After that, Facebook (Meta) may set cookies and collect usage data under its own privacy policy.

How long we keep your messages

We keep enquiry conversations only as long as we need them to help you and to meet our legal and accounting obligations. [LEGAL REVIEW: confirm retention period]

Your choices

You can ask us what information we hold from your messages, and ask us to correct or delete it, by messaging or emailing us. We aim to follow Nepal's Individual Privacy Act, 2075 (2018). [LEGAL REVIEW: confirm obligations]

Changes to this policy

If this policy changes, we will update the date at the top of this page.